To cancel the Premium subscription purchased on BrainBloom website please, follow the next steps:
- Go to our website https://subscriptions.brainbloom.me/auth and tap on Log in;
-
Log in with the email you have used while creating an account;
*If you forgot your password, you can find it in the welcome letter on the email you have used while purchasing the subscription.
- Click on Subscriptions on the right upper corner and tap on Cancel Renewal
If you would like to cancel your subscription purchased via Google Play Market please, follow these steps:
- Go to the Play Store on your device.
- Tap Menu > Subscriptions.
- Find BrainBloom subscription there and disable auto-renew.
Follow this link for more information on Google Play subscriptions: https://support.google.com/googleplay/answer/7018481
In case you have purchased the subscription you would like to cancel via Apple App Store, follow the instruction below:
- Go to Settings > [your name] > iTunes & App Store.
- Tap your Apple ID at the top of the screen.
- Tap View Apple ID. You might need to sign in or use Touch ID.
- Tap Subscriptions.
- Tap the subscription that you want to manage.
Under the link below you can find more information on how to cancel App Store subscriptions:
https://support.apple.com/en-us/HT202039
If you need further assistance with the subscription cancellation, feel free to reach out to us at support@brainbloom.me. We’re happy to assist you!